Terms of service
Terms of Service
OVERVIEW
This website is operated by INFINITYPROX LTD (trading as “ActiveOne”) (“ActiveOne”, “we”, “us”, “our”). We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (“Terms of Service” or “Terms”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced here and/or available by hyperlink.
Any new features or tools added to the current store are also subject to these Terms. You can review the most current version at any time on this page. We may update these Terms by posting changes to the site. Your continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (or you have given consent for any minor dependents to use this site). You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses, or malicious code. A breach of any term will result in immediate termination of the Service.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Content (excluding payment card data) may be transferred unencrypted and involve transmissions over networks and changes to conform to technical requirements. Payment card data is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Materials on the site are provided for general information only and should not be relied upon as the sole basis for decisions. Historical information may not be current. We may modify site contents at any time but have no obligation to update information.
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities; returns or exchanges are governed by our Refund Policy (see /policies/refund-policy). We attempt to display product colors and images accurately but cannot guarantee your monitor’s display. We may limit sales by person, region, or jurisdiction, and limit quantities at our discretion. All descriptions and pricing are subject to change at any time without notice. We do not warrant that the quality of any products, services, information, or other material will meet your expectations, or that errors in the Service will be corrected.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse, limit, or cancel orders at our discretion, including orders under the same account, card, or address. If we change or cancel an order, we may attempt to notify you using the contact details provided at purchase. You agree to provide current, complete, and accurate purchase and account information and to promptly update your account, including email, shipping address, and payment details, so we can complete transactions and contact you as needed.
For more details, see our Refund Policy (/policies/refund-policy).
7. OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of optional tools is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms provided by the relevant third party. New features/services will also be subject to these Terms.
8. THIRD-PARTY LINKS
Certain content, products, and services available via the Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and will not be liable for third-party materials or websites. Review third-party policies before you engage in any transaction.
9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions (e.g., ideas, proposals, plans, or other materials, collectively “comments”), you agree we may edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us, without restriction and without obligation to (1) keep comments confidential; (2) pay compensation; or (3) respond. We may monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms. You are solely responsible for your comments.
10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy (/policies/privacy-policy).
11. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the site or in the Service that contains typographical errors or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
12. PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate any applicable laws; (d) to infringe our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features. We may terminate your use of the Service for any prohibited use.
13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. You agree that the Service and products delivered through the Service are (except as expressly stated by us) provided “as is” and “as available.”
In no case shall INFINITYPROX LTD (trading as “ActiveOne”), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or any products procured using the Service, even if advised of the possibility. Nothing in these Terms excludes or limits liability where it would be unlawful to do so (e.g., for death or personal injury caused by negligence, or for fraud).
14. INDEMNIFICATION
You agree to indemnify, defend and hold harmless INFINITYPROX LTD (trading as “ActiveOne”) and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity of the remaining provisions.
16. TERMINATION
Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless and until terminated by either party. You may terminate by ceasing use of the site and notifying us. If we believe you have failed to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
17. ENTIRE AGREEMENT
These Terms and any policies posted by us on the site constitute the entire agreement and supersede all prior agreements, communications, and proposals, whether oral or written, between you and us (including prior versions of the Terms). Any ambiguities shall not be construed against the drafting party.
18. GOVERNING LAW
These Terms and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of England and Wales. Courts of England and Wales shall have non-exclusive jurisdiction.
19. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time at this page. We may update, change, or replace any part by posting updates. Your continued use of the site after posting constitutes acceptance.
20. CONTACT INFORMATION
Questions about the Terms should be sent to: support@activeonewear.com (Mon–Fri 09:30–17:30 UK).
About Us
ActiveOne is operated by INFINITYPROX LTD (trading as “ActiveOne”).
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 13104389